Orders and Payments

Simply browse our website, add your chosen products to your basket, and proceed to checkout. Follow the steps to enter your delivery and payment details to complete your order.

No — you can check out as a guest. Creating an account just makes it easier to track orders and access invoices later.

Once your order is placed, you’ll see an order confirmation on screen and receive a confirmation email with your order details.

If you haven’t received a confirmation email, please check your spam/junk folder first. If you are unable to locate your email confirmation, please contact us and we’ll confirm your order status for you.

This is usually due to a typo in the email address or the email being filtered into spam. Get in touch and we’ll resend it.

Once your order has been dispatched, you’ll receive an update with delivery details. If you need an update, contact our team and we’ll be happy to help.

Yes — tracking details will be provided once your order has been dispatched, where available.

Orders can usually be cancelled before they are dispatched. Please contact us as soon as possible and we’ll do our best to assist. - if the product has already left us you may incur a delivery charge.

If your order hasn’t been processed yet, we may be able to make changes. Contact us quickly and we’ll check for you.

Orders may be cancelled due to payment issues, stock availability, or verification checks. If this happens, we’ll contact you with further details.

Yes, we can process orders via email. Send your requirements to hello@theworkplacedepot.co.uk and our team will assist you.

No, there is no minimum order value.

Yes — we specialise in bulk orders and can offer competitive pricing. Contact us for a tailored quote.

Yes, we regularly provide discounts for larger orders. Get in touch for a personalised quote.

Absolutely. Send us the product details and quantities, and we’ll provide a quote.

Prices may vary due to marketplace fees, promotions, and pricing strategies. Our website often offers the best value.

We accept all major debit and credit cards, as well as Apple pay and Google pay. We also accept American Express.

Yes, we offer the above payment methods as an option.

Yes, we do accept purchase orders from registered businesses and organisations. Contact us to arrange this.

Yes — our website uses secure encryption and trusted payment providers to keep your information safe.

Payments can be declined for several reasons, including incorrect details, insufficient funds, or bank security checks. Please try again or contact your bank.

Payment is taken at the time of placing your order.

Currently, only one payment method can be used per order.

At this time, we do not accept gift cards or store credit.

Prices can be changed at the top right hand side of the website to be either Inc VAT or Ex VAT.

We occasionally run promotions and offer discount codes. Check the website for our current offers. - Sign up to our mailing list for the latest offers?

Please check that: